Customer Service Officer

A well developed, national manufacturing company is looking for an experienced and savvy Customer Service Officer!

  • Provide exceptional customer service to national customers
  • Work for a well known company
  • Work close to home in Melbourne’s South East suburbs

Our client, a national manufacturing company with high calibre, well recognised customers is looking for an experienced Customer Service Officer to join their team in the Dandenong area. 

This is a full-time role for 6 months with the opportunity to go permanent for the right candidate. 

The role incorporates traditional customer service responsibilities including

  • Inbound and outbound calls
  • Creating purchase orders
  • Providing general product information
  • Liaising with internal and external stakeholders
  • Confirming delivery, ETA’s and pricing
  • Building and maintaining strong customer relationships
  • Data-entry 

This role is not a high volume inbound call centre environment, the main focus is diligent, accurate and exceptional customer service.

The successful candidate with be available to start quickly, have experience in a manufacturing environment and have the right customer centric attitude. 

If this sounds like you, apply now by emailing your resume to verity@smsprofessional.com.au.